One thing you may not fully understand how important customer satisfaction is to a car dealership. In today’s social Internet world customer satisfaction has moved to the very top of the list. With social media web sites and customer reviews sites, car dealership customers have the last voice.
At Honda of Pasadena we fully understand the power our customers have not only on our reputation, but also with referrals. This is why we have always made it a point to treat customers with the highest regard. We know when purchasing a new or used vehicle visiting several car dealerships can be stressful, and just a plain pain in the neck. At Honda of Pasadena it’s our goal to help you locate the right vehicle for your needs and wants. By offering a full Honda line up making this choice can sometimes be easy or a little challenging with such a large variety to choose from. But when you work with one of our professional Honda consultants your best interest always comes first.
As you can hear in the video below the owner of Honda of Pasadena explains how important it is for you as a customer to be 100% satisfied and happy with our dealership. In some dealerships the owner is never available for customers to talk with, not at Honda of Pasadena. Jeff Christoffel has an open door policy; he invites all of his customers to stop in and say hi or voice their concerns. He’s always eager to speak with customers regarding the Honda dealership.
Jeff Christoffel Quote “Our best form of advertising is a happy customer”
Highway Safety) and the NHTSA (National Highway Traffic Safety Administration). No other minivan yet received the said award from both the IIHS and the NHTSA this year. The award recognizes vehicles that give its occupants the best safety whether from front, side or rear crashes and also having a standard electronic stability control system. The Odyssey, named as the 2011 Top Safety Pick from IIHS, got the highest score from all aspects including the roof strength test.